Tales From the Trenches: Wisdom from the Frontlines of Managed Services

Peer Groups: You MUST be Present to Win

Join Adam's Newsletter: https://adamhannemann.com/newsletter
 
One of the most common sayings we have in Peer Groups is that "You must be present to win." When you try and attend a meeting that is largely in person, but you attend remotely it really inhibits the value you gain from being in the group in the first place. So, in short, you get more from your Peer Group from being there and fully engaged than attending remotely.
 
Check out the Pax8 Peer Groups: https://www.pax8.com/en-us/academy/groups/

Episode 4 - Peer Group Origin Stories - How Peer Groups changed our lives

We made this podcast/video series to talk about all things Peer Groups. It makes sense for us to tell you a little bit about how each of us got our Peer Group start.
Welcome to Tales from the Trenches: MSP Peer Group Origin Stories.
 
Check out the Pax8 Peer Groups: https://www.pax8.com/en-us/academy/groups/ 
Join Adam's Newsletter: https://adamhannemann.com/newsletter 
Connect with Adam: https://linkedin.com/in/ahannemann
Connect with Natalie: https://www.linkedin.com/in/natalie-hell/ 

Episode 3 - MSP Marketing Conversation

Every week (or every other week at least) we have conversations around marketing. Specifically, how do I generate more leads? Many MSPs approach this with what I call "random acts of marketing" where they try a bunch of different things without anything approaching a plan.
This week's podcast is all about building up your core marketing muscle. You must do a few things well, and we're covering the MOST IMPORTANT pieces of your marketing puzzle.
Related videos:
Target Client Profile: https://youtu.be/aGXSy0PbitU
LinkedIn Thoughts: https://youtu.be/AXwl-6IeaAI 
Check out the Pax8 Peer Groups: https://www.pax8.com/en-us/academy/groups

Episode 2: Key Employees & Service Managers

Join Adam's newsletter: https://adamhannemann.com/newsletter
What do you do when you have a key employee that gives their notice? Do you have a backup plan? Are you doing what you can to keep them from even wanting to leave? Keeping your people happy is one of those important things that you must think about as a people leader and MSP Business Owner.
In this episode we talk about keeping your key employees and strategies for handling when the inevitable happens and they want to leave. We also talk about hiring your first Service Manager. Both solid topics, and we're likely to revisit over time.
Check out the Pax8 Peer Groups: https://www.pax8.com/en-us/academy/groups/
Connect with Adam: https://linkedin.com/in/ahannemann
Connect with Natalie: https://www.linkedin.com/in/natalie-hell/ 

Episode 1 - Packaging Your MSP Service Offering

Many MSPs wonder how many packages they should have. Should you have 1 package to rule them all or should you have the age old bronze, silver, and gold packages? Should you have different security offerings on your different packages? What's the right call? If you have any of those questions today's episode is for you. 
You can watch the video version of this episode on the Ramblings of a Geek YouTube channel here: https://youtube.com/@Adam-Rambles

Episode 0 - Announcing Tales from the Trenches

Tales from the Trenches is a brand new Podcast about life in the Managed Services (MSP) space. We will be releasing new content each Thursday about conversations from the week that we've had with MSPs in the space. Join Adam and Natalie while they navigate through the issues MSPs face on a daily basis. New episodes each Thursday. 
There will be video versions available on YouTube as well. You can find them here: https://www.youtube.com/playlist?list=PL4Oa0PmgihVtFKYAZcNHKHGOtbRhSjxpB